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Our key policies
At Brighter Days, we’re committed to creating a safe, respectful, and inclusive space for everyone who comes through our doors. Whether you're receiving acupuncture for the first time or returning for ongoing support, we want you to feel valued and protected.
To help us stay true to these values, we have three key policies that guide how we work: our Safeguarding Policy, Equal Opportunities Policy, and Complaints Policy. These outline how we protect your wellbeing, promote fairness, and handle any concerns with care and transparency.
We encourage everyone—participants, supporters, and volunteers—to take a moment to read them. They’re here to support you, just like we are.
Frequently asked questions
Acupuncture
General
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